There are thousands of virtual assistant agencies operating in the US.
However, partnering with the one that provides tailored solutions is crucial to achieving your strategic objectives.
Discover how OWL TPS can streamline your business, improve long-term client relationships, ensure flexibility, and provide exceptional hiring experience.
In this blog, we will discuss:
- Introduction
- About OWL TPS
- Why Choose OWL TPS
- Virtual Assistant services We Offer
- Expert Customer Service & Support
- Virtual Assistant
- Data Entry Outsourcing
- Administrative Support Assistant
- How Much Money Can You Save By Hiring Virtual assistants?
- Our Onboarding Process
- Final Thoughts
Key Takeaways
- At OWL TPS, we connect you with the best virtual assistants who offer an extra pair of hands, a sharp mind, and a persuasive voice to help you bridge the gap and ensure result-driven solutions.
- Hiring virtual assistants with OWL TPS can save thousands of dollars in labor costs.
- We are your strategic partners committed to empowering your business by offering an exceptional experience that leaves a positive impression on your potential and current consumers.
If you have decided to hire a competent virtual assistant to support you with your daily tasks, you need to partner with an outsourcing agency that can provide you access to top global talent.
That’s where we come in. At OWL TPS, we are committed to delivering excellent service by pivotally connecting you with the best virtual assistant worldwide.
Also read: The Hidden Cost Savings of Outsourcing Receptionist Services in 2024
About OWL TPS
In this modern corporate era, running smooth business operations has become more challenging due to increased demand and supply. Therefore, businesses worldwide require cost-effective solutions to help them in overwhelming moments.
Hiring remote virtual assistants is one of the most feasible options businesses opt for globally to control their extra overhead costs.
At OWL TPS, we connect you with the best virtual assistants who offer an extra pair of hands, a sharp mind, and a persuasive voice to help you bridge the gap, ensure result-driven solutions, amplify customer connections, fuel business growth, and ultimately achieve your company objectives.
From assisting you to handling online queries to managing multiple pending administrative tasks, we help your business to grow because our team believes:
Businesses thrive when they have the right people in the right roles.
We are not just any outsourcing company; we are your strategic partners committed to empowering your business by offering an exceptional experience that leaves a positive impression on your potential and current consumers.
Also read: 5 Essential Tips for Hiring the Best Virtual Assistant for Your Business
Why Choose OWL TPS?
As one of the leading outsourcing companies in the US, we strive for your business growth. The secret of our success is our foundation of providing client-centric staffing solutions that are flexible and reliable and enable businesses to focus on their core business.
At OWL TPS, we believe that our success lies in yours. Therefore, we always adhere to our guiding principles and have set a high standard for ourselves. By doing so, we exceed client expectations and deliver exceptional results on every project.
The following are reasons that make us an innovative outsourcing solutions agency:
- We provide every client with the highest quality outsourcing services, ensuring increased customer satisfaction.
- Our relationship with our clients is based on trust and integrity. We conduct our business with utmost honesty, transparency, and ethical practices.
- OWL TPS fosters collaboration and teamwork, enabling us to achieve mutual growth and long-lasting success.
- With years of experience working with various industries, we have become adaptable to the ever-changing business landscape, ensuring that we provide the best outsourcing services to our clients.
Also read: In-House vs. Outsourcing: Which One is More Effective for Your Business?
Partnering with us means that you are in safe hands! We will connect you with the best talent and ensure that your workflow cycle is streamlined and ready to achieve the desired results.
Following are the benefits you reap by partnering with an award-winning outsourcing company:
- By having a dedicated virtual assistant for your support, you will be able to leverage omnichannel solutions, allowing you to connect with your customers and resolve their queries quickly across all communication channels.
- By hiring a virtual assistant, you can save up to 70% in labor costs. Our VA solutions not only increase your operational efficiency but also allow you to save on your labor costs significantly without compromising on the quality of work.
- With our professional virtual assistant, you can optimize your workflow and complete your day-to-day tasks more efficiently and accurately.
- With easy access to top virtual assistants with various skills, you will witness a significant increase in productivity and innovation within your organization. This will allow your in-house employees to focus only on core business tasks.
- By hiring a VA, you can significantly improve the work-life balance of your in-house employees. In addition, adding a skilled team of VAs also allows you to upscale or decrease your operations with ease.
Also read: Why Outsourcing is the Smart Choice: Top 11 Benefits for Businesses in 2024
Virtual Assistant services We Offer
OWL TPS is your one-stop outsourcing solution partner that provides you with the best virtual assistants, enabling you to achieve agility, efficiency, and scale faster.
Our services include:
Expert Customer Service & Support
OWL TPS helps you redefine your customer support service by providing the best remote CSRs in the business.
We are well aware that a responsive customer support team is crucial for building meaningful connections with your customers. Therefore, our VAs are trained to provide exceptional omnichannel customer service and support, allowing you to give customers the experience they truly deserve.
From fast replies to in-depth technical guidance, our comprehensive remote customer support solutions help you deliver exceptional assistance, ensuring 100% customer satisfaction and loyalty.
The advantages of having a customer service virtual assistant include:
- A multi-channel customer support, ensuring a smooth and consistent experience across every possible touchpoint.
- Improved brand reputation through positive word of mouth due to enhanced consumer experience.
- 24/7 comprehensive support serving your customers round the clock, ensuring prompt resolution of every query.
- Data-driven decision-making to improve consumer experience, track performance, enhance customer support strategies, and identify areas for improvement.
Also read: How to Find and Hire a Customer Support Specialist in 2024
Virtual Assistant
Our On-Demand Business Virtual Assistant Solutions are second to none. We provide cost-effective and experienced VAs, ensuring efficient business communication.
From handling business inquiries to scheduling appointments, our VAs provide comprehensive support so you can focus on your core business. Moreover, we also offer tailored solutions that meet your needs and budget so you can save significantly on labor overhead costs.
Our virtual assistants help you:
- Minimize your expenses by providing efficient services so you don’t have to hire additional in-house staff.
- Provide flexible solutions according to your business requirements. Their services include scheduling appointments, managing calls, and other business communication solutions.
- Manage your appointment scheduling to help you streamline your daily operations.
- Provide exceptional service round the clock, even during weekends and holidays if necessary.
- Offer a wide range of specialized skills, including social media management, content creation, bookkeeping, graphic design and much more.
Also read: 5 Essential Tips for Hiring the Best Virtual Assistant for Your Business
Data Entry Outsourcing
Hire a remote data entry specialist with OWL TPS and turn your raw company data into actionable insights.
If you want to drive business growth, the best approach is to leverage the power of organized and accurate data. Our data entry specialists can handle large volumes of complex data, allowing you to save time and streamline your business processes.
At OWL, We provide one-stop solutions for all your data processing needs so you can focus on what’s important: Building Your Core Business!
You can reap the following advantages by hiring a competent data entry virtual assistant specialist:
- Data entry specialists perform their work with complete precision and accuracy so you can leverage accurate and efficient insightful data free from errors.
- Our data entry VAs are cost-effective as compared to in-house employees. In addition, outsourcing your data entry needs also boosts the productivity of your internal team.
- Onboarding a data entry specialist from OWL means your private data is safe and secure. We understand the importance of your confidential information and implement strict security measures to safeguard our client data.
Also read: How Data Entry Outsourcing Can Cut Costs and Boost Efficiency in 2024
Administrative Support Assistant
At OWL TPS, we have empowered many businesses with our holistic admin and support services, ensuring smooth operations for your organization.
By outsourcing your non-core tasks to a professional administrative support virtual assistant, you empower your in-house teams to be more productive, enabling them to prioritize your strategic business goals.
Here are the reasons why you need a full-time remote administrative support assistant:
- Hire a professional administrative VA to get a high return on investment. These skilled resources can drastically reduce your operational costs and streamline your business operations.
- These VAs help you organize your daily tasks, including meeting schedules, sales admin support, email management, database management, and more.
- Administrative VAs also empower you to scale your operation with ease. Whether you require ongoing support or project-based assistance, the flexibility of our services allows you to optimize operational costs, focus on your growth, and scale the admin and support services as per your needs.
Also read: 5 Key Benefits of Outsourced Administrative Support to Boost Your Bottom Line
How Much Money Can You Save By Hiring Virtual assistants?
We are a top-rated outsourcing company in the US that provides result-driven and cost-effective solutions to fuel your business growth and ultimately achieve objectives.
By partnering with us, you can maximize your business efficiency while saving up to 44% in labor costs.
Here is a detailed chart to help you understand how our outsourcing solutions help you save annually:
Regular Employee at $ 16/hour*
| FTE’s | Regular Employee ($) | OWL TPS ($) | Savings ($) |
| 1 | 40,513.00 | 22,800.00 | 17,713.00 |
| 2 | 81,026.00 | 45,600.00 | 35,426.00 |
| 3 | 121,539.00 | 68,400.00 | 53,139.00 |
| 5 | 202,565.00 | 114,000.00 | 88,565.00 |
| 8 | 324,104.00 | 182,400.00 | 141,704.00 |
| 10 | 405,130.00 | 228,000.00 | 177,130.00 |
Also read: Why Your Insurance Agency Needs a Virtual Assistant
Our Onboarding Process
First Week
- The process begins with an onboarding call to meet key contacts in the relevant department.
- The onboarding call is followed by a procedural review, which provides an overview of the company and its business processes.
- Then, we develop training materials and document procedures, ensuring industry best practices and regulatory compliance are met.
Second Week
- By the second week, we ensure the completion of the development of training materials.
- During this time, we identify and hire staff members for the company.
- Our team develops audit procedures for future evaluations.
- By the second week, our dedicated teams will have finalized the assessment of the company’s infrastructure.
Third Week
- We finalize the selection of staff members by the third week.
- We thoroughly review the training progress.
Fourth Week
- The training sessions for newly selected staff members begin in the fourth week.
- We carry out introduction meetings between staff and their respective teams at the company.
Fifth Week
- Our staff engages in outbound calls and integrates queues into the operational workflow.
Sixth Week
- The team continues the integration of queues.
- By the sixth week, we finalize the training materials and conduct performance reviews of staff members.
Seventh Week
- By the seventh week, our assigned VAs go live, marking the successful implementation of the project.
- We monitor and adjust to ensure the continued success of the project.
Also read: Mastering Remote Delegation: 5 Proven Strategies for a Stress-Free Workflow
Final Thoughts
Hire us and experience the future of outsourcing solutions today!
As your partner, we believe that one size doesn’t fit all. Therefore, we provide tailored solutions according to your needs and budget. In short, when you connect with us, we connect you with the top global talent.
We take your success seriously. That is why we are the perfect fit for businesses looking to onboard a remote team of professionals for comprehensive ongoing support.
Contact us now and empower your core employees so they can focus on high-value tasks to drive growth and success.
