How can I hire a virtual assistant from your company?

To hire a virtual assistant, simply contact us through our website or by phone +1 (714) 863-2791. We will discuss your needs, match you with a suitable virtual assistant, and set up a plan to get started.

Virtual Receptionist Solutions | Hire a Virtual Receptionist

Service Overview

On-Demand Business Virtual Assistant Solutions

Streamline your business communication without the overhead of in-house staff. OWL Trusted Partner Solutions, Inc. provides highly trained virtual assistants for small businesses in healthcare, real estate, and legal — handling inbound calls, scheduling, follow-up, and customer service, so you stay focused on clients, not admin work.

We serve small businesses across the United States with virtual assistant plans customized to your call volume, workflow, and budget — a cost-effective, scalable alternative to hiring in-house staff.

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What Your VA Can Handle

We Support Businesses Across Every Industry

Why Do You Need To Hire A Virtual Assistant?

The following are the advantages of an outsourced receptionist:

Minimize Expenses: Outsourcing a virtual receptionist is significantly more cost-effective than hiring additional in-house staff.
Flexible Solutions Our outsourced receptionist services can be tailored to your business needs, including appointment scheduling, call management, and other communication tasks.
Availability Unlike in-house teams, our virtual receptionists are available 24/7, including weekends and holidays.
Skilled and Trained Staff When you hire a virtual receptionist, you gain access to professionals trained in customer support and business communication from day one.

Exceptional Virtual Receptionist Solutions

Our best virtual receptionist service ensures seamless operations through:

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We Offer Comprehensive Receptionist Services to the Following Industries:

Why OWL is Your Go-to Company for Virtual Assistant Services?

Proven Track Record

Focus on Quality

Cutting-Edge Technology:

Customer-Centric Approach

Proven Track Record

Focus on Quality

Cutting-Edge Technology:

Customer-Centric Approach

Personalized Solutions

Tangible Results

Personalized Solutions

Tangible Results

Your Trusted Business Virtual Assistant Partner

Elevate your business operations with our top-notch administration virtual assistant services. By choosing to hire a virtual assistant from OWL, you access unparalleled support that enhances efficiency and professionalism. Our dedicated team ensures that every call is handled with care, allowing you to focus on what truly matters – growing your business. Experience the benefits of streamlined communication and enhanced customer satisfaction with our virtual assistant services.

Reduce Costs for Training and Recruitment

Minimize Need for Large Office Space

Access Advanced Technology and Expert Talent

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FAQs

Frequently Asked Questions

We measure effectiveness through client feedback, performance metrics, and regular service reviews to ensure our virtual receptionist services are meeting your expectations and delivering the desired results.

Yes, our administration virtual assistants work remotely, providing seamless support and maintaining high levels of productivity from any location.

Administrative Support

Customer Service

Receptionist Services

Data Entry

We ensure high-quality customer service by hiring skilled professionals, providing ongoing training, and using advanced technology to deliver consistent and effective support.

The setup time varies based on your needs, but typically, we can have your virtual receptionist services up and running within a few business days after finalizing the details.

Yes, you can hire a virtual assistant for specific projects or tasks. We offer flexible solutions tailored to your project needs, ensuring you get the support you require for successful project completion.

Yes, our VAs are available for both short-term and long-term assignments, providing you with the flexibility to address immediate needs or ongoing support requirements.

Yes, our virtual receptionists are trained to handle industry-specific requirements and can be customized to meet the unique needs of various sectors, including healthcare, legal, and real estate.

To hire a virtual assistant, simply contact us through our website or by phone +1 (714) 455-9725. We will discuss your needs, match you with a suitable virtual assistant, and set up a plan to get started.

Using a virtual receptionist service offers cost savings, flexibility, and access to specialized skills without the overhead associated with maintaining an in-house team.

We offer consultation to understand your specific needs and business goals. Based on this, we can customize our services to ensure they align perfectly with your requirements, providing the best virtual assistant services for your business.

Our virtual receptionists ensure that all missed calls and messages are promptly recorded and delivered to you, minimizing the risk of missed opportunities and ensuring timely follow-ups.

To change or update your services, simply contact us. We will review your new requirements and adjust your support plan to accommodate any changes needed.

In insurance? We have something more specific for you →

Tools We Use

Tools We Work With

Our virtual assistants integrate into your existing tech stack, including:

Testimonials

The Point Insurance — Inszone

Working with OWL Trusted Partners was one of the best professional experiences our agency has had.We did extensive research when picking a partner for the agency. Top of mind for us was quality of service, data security, and precision of documentation.

ANA Insurance Brokerage, Inc.

OWL Trusted Partner Solutions, Inc. has been a game-changer for ANA Insurance Brokerage, Inc. Over the past three years, their virtual assistant services have significantly improved our operational efficiency and service quality.

Mona’s Insurance

Monas auto insurance has been in business since 2006. We’ve never trusted anybody to do customer service for us outside of our establishment due to the reputation of normal call centers but when it comes to OWL things were different.

Only Way Insurance

We’ve been working with OWL Trusted Partner Solutions, Inc. for over two years, and they’ve been a huge asset to our business. Their virtual assistants have not only helped us cut costs but also improved our service quality.

Main Essentials Insurance

OWL Has been nothing short of excellence. The way that they handle business, their staff, and their client is top tier. If you are looking for a staff member to properly represent your company, checking out OWL.

Ready to Grow with a Trusted Virtual Assistant

FAQs

Frequently Asked Questions

Yes — always. Every OWL client is matched with one dedicated VA who works exclusively for their business. We do not rotate VAs, share your VA with other clients, or send a different person when someone is unavailable. Your VA learns your business, your clients, and your workflow — and stays with you.

Our VAs are trained in insurance workflows before they start with your agency. That includes policy servicing, endorsements, renewals, COI requests, AMS platforms like EZLynx, HawkSoft, and AgencyZoom, and client communication. You will not spend your first 90 days onboarding — your VA arrives ready to contribute from week one.

Your VA works during your business hours. Our VAs are based in Latin America — which means they operate in the same time zones as most US-based businesses. No overnight delays, no 12-hour gaps, no waiting until the next morning for a response. Your VA is available when your team and your clients need them.

Getting started is simple. First, we schedule a 15-minute call to learn about your business, your team, and what you need. Then we match you with the right VA based on your industry and workflow. From there, your VA is introduced to your tools and processes — and within a short ramp period, they are fully integrated into your team. Most clients have their VA actively working within the first week.

We take data security seriously. All OWL VAs are trained on confidentiality best practices and operate under strict data handling protocols. We use secure, encrypted communication tools and can work within your existing agency management systems. Your client data never leaves your approved platforms, and all VAs sign confidentiality agreements before starting with any client.

Getting started begins with a free 15-minute consultation. On that call we learn about your business, answer your questions, and walk you through our plans and pricing. Every business is different, so we build a solution around your specific needs. Click the button below to book your call — no commitment required.

Outsourcing can help you save financially by reducing labor, infrastructure, and overhead costs. Additionally, you get access to top global talent, empowering you to maximize efficiency and scalability

With a goal to provide the best outsourcing solutions, we help businesses achieve agility, efficiency, and scale faster. Our services include:

Administrative Support

Customer Service

Receptionist Services

Data Entry

Safeguarding your data privacy is our top-most concern. Therefore, we have implemented strict measures across the board.

Data access to only authorized persons only

Security audits and risk assessments

Mandatory confidentiality agreements

Ensuring compliance with international data protection regulations

Here is our transparent pricing structure to help you select the best possible option aligning with your business goals:
Types of Contracts:

Month-to-Month Contract

1 Year Contract

Month-to-Month Contract

BRONZE: 20 Hours per week (Part-Time) Price: $1,400.00

SILVER: 30 Hours per week (Part-Time) Price: $1,700.00

GOLD: 40 Hours per week (Part-Time) Price: $2,100.00

Onboarding fee of $ 2,000 per employee

1 Year Contract

BRONZE: 20 Hours per week (Part-Time) Price: $1,200.00

SILVER: 30 Hours per week (Part-Time) Price: $1,550.00

GOLD: 40 Hours per week (Part-Time) Price: $1,900.00

Onboarding fee of $ 2,000 per employee

We firmly believe that seamless and transparent communication is crucial for a successful collaboration.

Timely meetings and regular updates

Leveraging the latest project management tools

Dedicated account managers for prompt support

Round-the-Clock Assistance

We have a smooth and efficient onboarding process. Here is what it usually looks like:

Initially, we will schedule a consultation to understand your business needs and objectives.

Then, we will propose a plan and terms of the agreement.

Plan the transition process, ensuring a smooth handover of responsibilities.

Identify and hire staff members

Start working on the project once everything is in place.

We track performance on the basis of key performance indicators (KPIs) and service level agreements (SLAs). Our team regularly provides regular reports and valuable insights, demonstrating the value we are providing while ensuring complete transparency throughout the project lifecycle.

Virtual Assistant

Service Overview

On-Demand Business Virtual Assistant Solutions

What Your VA Can Handle