Stop losing your best hours to admin work.

The VA Company Built for Insurance Agencies.

Our dedicated, insurance-trained VAs handle the day-to-day — so your team can focus on growing the agency.

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No task menus. No shared attention.

One Person. Fully Dedicated. All Yours.

Your OWL VA learns your workflow, your clients, and your business — and handles the work that slows you down.

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OWL Trusted Partner Solutions, Inc. | Home Page-2
We deliver it — in English and Spanish.

Your Clients Deserve a Better Experience.

Latin America-based VAs working your hours — insurance-trained for agencies, adaptable for every other industry.

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Industries We Support

We Know Your Industry. We Support Your Growth.

View All Industries
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Review

Our Testimonials

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The Point Insurance — Inszone

Working with OWL Trusted Partners was one of the best professional experiences our agency has had.We did extensive research when picking a partner for the agency. Top of mind for us was quality of service, data security, and precision of documentation.

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ANA Insurance Brokerage, Inc.

OWL Trusted Partner Solutions, Inc. has been a game-changer for ANA Insurance Brokerage, Inc. Over the past three years, their virtual assistant services have significantly improved our operational efficiency and service quality.

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Mona’s Insurance

Monas auto insurance has been in business since 2006. We’ve never trusted any buddy to do customer service for us outside of our establishment due to the reputation of normal call centers but when it comes to OWL things were different.

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Only Way Insurance

We’ve been working with OWL Trusted Partner Solutions, Inc. for over two years, and they’ve been a huge asset to our business. Their virtual assistants have not only helped us cut costs but also improved our service quality.

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Main Essential Insurance

OWL Has been nothing short of excellence. The way that they handle business, their staff, and their client is top tier. If you are looking for a staff member to properly represent your company, checking out OWL.

The OWL Difference

We Didn’t Study Insurance. We Worked It.

We speak your language. We know what it takes to manage a book of business, keep clients happy, and still find time to grow. OWL was built by agency owners who lived that reality — and built the solution we wished we had.

01

Your Time Zone.

Our VAs are based in Latin America — working the same hours as your business and your clients. No overnight delays. No 12-hour lag. Just a dedicated person available when you actually need them. Bilingual in English and Spanish.

Dedicated VA.

No shared VAs. No split attention. Your OWL VA works exclusively for your business — fully embedded in your team, your culture, and your systems.

02
03

Trained. Ready. Day One.

Our specialty is insurance — and we are proud of it. For every other industry, we bring dedicated VAs who learn your business, adapt to your tools, and integrate into your team without a long ramp time.

Replacement Warranty

If your VA isn't the right fit, we replace them. No lengthy process, no starting over from scratch. We stand behind every match we make because your time is too valuable to spend on the wrong hire.

04
01

Your Time Zone.

Our VAs are based in Latin America — working the same hours as your business and your clients. No overnight delays. No 12-hour lag. Just a dedicated person available when you actually need them. Bilingual in English and Spanish.

02

Dedicated VA.

No shared VAs. No split attention. Your OWL VA works exclusively for your business — fully embedded in your team, your culture, and your systems.

03

Trained. Ready. Day One.

Our specialty is insurance — and we are proud of it. For every other industry, we bring dedicated VAs who learn your business, adapt to your tools, and integrate into your team without a long ramp time.

04

Replacement Warranty

If your VA isn't the right fit, we replace them. No lengthy process, no starting over from scratch. We stand behind every match we make because your time is too valuable to spend on the wrong hire.

How Do You Benefit?

Reap the Benefits of Working with an Award-Winning Outsourcing Company

Partnering with OWL means that your workflow cycle is streamlined and ready to be executed to achieve desired results.

Book a Call

Tell us about your business, your team, and what is slowing you down. We’ll figure out the right fit together.

Cost-Effective Solutions

Our services have proven to increase operational efficiency. By partnering with us, you will significantly reduce your business expenses without compromising quality.

Optimized Workflow

Get your daily tasks done faster and with more efficiency with the help of our optimized workflow, skilled professionals, and tech-driven automated systems.

01

Book a Call

Tell us about your business, your team, and what is slowing you down. We’ll figure out the right fit together.

02

Your VA Match

We review your workflows, your tools, and your team. Then we match you with a VA who is ready to integrate and contribute from week one.

03

Visible Results

Less time on admin. Better client follow-up. A team that actually has bandwidth. That’s what a dedicated OWL VA delivers.

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What Does a VA Actually Cost You?

See how an OWL VA compares to a full-time US hire — including every cost most people forget to count.

Scale Your Business, Not Your Costs

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Cost Category ★ TPS VA US-Based Employee
Effective Hourly Rate$12/hr$16 – $20/hr
Annual Base Cost$25,200/year ($2,100/month)$33,280 – $41,600
Payroll Taxes (~15%)$0$5,000 – $6,240
Health Insurance$0$6,000 – $9,000
Workers Comp & Liability$0$1,500 – $3,000
Paid Time Off + Benefits$0$2,500 – $3,200
Recruiting & Onboarding$0 — pre-trained$3,000 – $5,000
Total Year 1 Cost $25,200 $52,000 – $71,000+
Your Annual Savings: $26,800 – $45,800+ per year with a TPS VA
Tools We Use

Tools We Work With

Our virtual assistants integrate into your existing tech stack, including:

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OWL Trusted Partner Solutions, Inc. | Home Page-2
Who We Are

We Started as Agency Owners. We Built the Solution We Wished Existed.

OWL was founded by business owners who grew insurance agencies from the ground up. We experienced firsthand what it costs to hire in-house, train from scratch, and watch good people leave. We built OWL to give every type of business access to dedicated, trained VAs who show up ready — without the overhead, the ramp time, or the revolving door.

Learn More
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100+ Partners Served

Have Any Question? +1 (714) 863-2791

20

Year Of Working Experiance

FAQs

Frequently Asked Questions

Yes — always. Every OWL client is matched with one dedicated VA who works exclusively for their business. We do not rotate VAs, share your VA with other clients, or send a different person when someone is unavailable. Your VA learns your business, your clients, and your workflow — and stays with you.

Our VAs are trained in insurance workflows before they start with your agency. That includes policy servicing, endorsements, renewals, COI requests, AMS platforms like EZLynx, HawkSoft, and AgencyZoom, and client communication. You will not spend your first 90 days onboarding — your VA arrives ready to contribute from week one.

Your VA works during your business hours. Our VAs are based in Latin America — which means they operate in the same time zones as most US-based businesses. No overnight delays, no 12-hour gaps, no waiting until the next morning for a response. Your VA is available when your team and your clients need them.

Getting started is simple. First, we schedule a 15-minute call to learn about your business, your team, and what you need. Then we match you with the right VA based on your industry and workflow. From there, your VA is introduced to your tools and processes — and within a short ramp period, they are fully integrated into your team. Most clients have their VA actively working within the first week.

We take data security seriously. All OWL VAs are trained on confidentiality best practices and operate under strict data handling protocols. We use secure, encrypted communication tools and can work within your existing agency management systems. Your client data never leaves your approved platforms, and all VAs sign confidentiality agreements before starting with any client.

Getting started begins with a free 15-minute consultation. On that call we learn about your business, answer your questions, and walk you through our plans and pricing. Every business is different, so we build a solution around your specific needs. Click the button below to book your call — no commitment required.

Outsourcing can help you save financially by reducing labor, infrastructure, and overhead costs. Additionally, you get access to top global talent, empowering you to maximize efficiency and scalability

With a goal to provide the best outsourcing solutions, we help businesses achieve agility, efficiency, and scale faster. Our services include:
  • Administrative Support
  • Customer Service
  • Receptionist Services
  • Data Entry
  • Safeguarding your data privacy is our top-most concern. Therefore, we have implemented strict measures across the board.
  • Data access to only authorized persons only
  • Security audits and risk assessments
  • Mandatory confidentiality agreements
  • Ensuring compliance with international data protection regulations
  • Here is our transparent pricing structure to help you select the best possible option aligning with your business goals:
    Types of Contracts:
  • Month-to-Month Contract
  • 1 Year Contract

  • Month-to-Month Contract
  • BRONZE: 20 Hours per week (Part-Time) Price: $1,400.00
  • SILVER: 30 Hours per week (Part-Time) Price: $1,700.00
  • GOLD: 40 Hours per week (Part-Time) Price: $2,100.00
  • Onboarding fee of $ 2,000 per employee

    1 Year Contract

  • BRONZE: 20 Hours per week (Part-Time) Price: $1,200.00
  • SILVER: 30 Hours per week (Part-Time) Price: $1,550.00
  • GOLD: 40 Hours per week (Part-Time) Price: $1,900.00
  • Onboarding fee of $ 2,000 per employee
    OWL Trusted Partner Solutions, Inc. | Home Page-2

    We firmly believe that seamless and transparent communication is crucial for a successful collaboration.
  • Timely meetings and regular updates
  • Leveraging the latest project management tools
  • Dedicated account managers for prompt support
  • Round-the-Clock Assistance
  • We have a smooth and efficient onboarding process. Here is what it usually looks like:
  • Initially, we will schedule a consultation to understand your business needs and objectives.
  • Then, we will propose a plan and terms of the agreement.
  • Plan the transition process, ensuring a smooth handover of responsibilities.
  • Identify and hire staff members
  • Start working on the project once everything is in place.
  • We track performance on the basis of key performance indicators (KPIs) and service level agreements (SLAs). Our team regularly provides regular reports and valuable insights, demonstrating the value we are providing while ensuring complete transparency throughout the project lifecycle.

    Bessie Cooper

    Project Manager

    Disgini Ktrina

    Project Manager

    Nathan Lion

    Core Developer

    Want to see our professional team. Click here to View More

    our clients

    We Have Empowered
    Top Brands with Top Talent

    OWL Trusted Partner Solutions, Inc. | Outsourcing Working Leaders OWL Trusted Partner Solutions, Inc. | Outsourcing Working Leaders
    OWL Trusted Partner Solutions, Inc. | Outsourcing Working Leaders OWL Trusted Partner Solutions, Inc. | Outsourcing Working Leaders
    OWL Trusted Partner Solutions, Inc. | Outsourcing Working Leaders OWL Trusted Partner Solutions, Inc. | Outsourcing Working Leaders
    OWL Trusted Partner Solutions, Inc. | Outsourcing Working Leaders OWL Trusted Partner Solutions, Inc. | Outsourcing Working Leaders
    OWL Trusted Partner Solutions, Inc. | Outsourcing Working Leaders OWL Trusted Partner Solutions, Inc. | Outsourcing Working Leaders
    OWL Trusted Partner Solutions, Inc. | Outsourcing Working Leaders OWL Trusted Partner Solutions, Inc. | Outsourcing Working Leaders
    OWL Trusted Partner Solutions, Inc. | Outsourcing Working Leaders OWL Trusted Partner Solutions, Inc. | Outsourcing Working Leaders
    OWL Trusted Partner Solutions, Inc. | Outsourcing Working Leaders OWL Trusted Partner Solutions, Inc. | Outsourcing Working Leaders
    OWL Trusted Partner Solutions, Inc. | Outsourcing Working Leaders OWL Trusted Partner Solutions, Inc. | Outsourcing Working Leaders
    OWL Trusted Partner Solutions, Inc. | Outsourcing Working Leaders OWL Trusted Partner Solutions, Inc. | Outsourcing Working Leaders

    100+

    Satisfied Clients

    10+

    Of Experience

    1000+

    Projects Completed

    18+

    Client satisfaction

    OWL Trusted Partner Solutions, Inc. has been a game-changer for ANA Insurance Brokerage, Inc. Over the past three years, their virtual assistant services have significantly improved our operational efficiency and service quality. By partnering with OWL, we have not only reduced overhead costs but also streamlined our administrative tasks, allowing our in-house team to focus more on growth and client relations. The virtual assistants provided by OWL are highly skilled, professional, and adaptable. Whether it’s handling routine customer service tasks, managing client follow-ups, or assisting with documentation, they are always reliable and efficient. Their ability to seamlessly integrate with our existing workflow has been crucial to our success. Thanks to OWL Trusted Partner Solutions, our response times have improved, and we’ve seen a notable increase in customer satisfaction. Their team is always available for support, and they go the extra mile to ensure their virtual assistants are well-trained to meet the specific needs of our insurance business. We couldn’t be more pleased with the results and highly recommend OWL Trusted Partner Solutions to any business looking to enhance productivity while cutting down on operational costs. If you’re looking for a trusted partner to help your company grow with virtual assistants, OWL is a smart, strategic choice!

    ANA Insurance Brokerage, Inc.
    OWL Trusted Partner Solutions, Inc. | Home Page-2

    We’ve been working with OWL Trusted Partner Solutions, Inc. for over two years, and they’ve been a huge asset to our business. Their virtual assistants have not only helped us cut costs but also improved our service quality. OWL TPS’s team is professional, reliable, and skilled at handling everything from customer service to administrative tasks. By outsourcing to them, we’ve been able to focus on growing our business while they take care of the daily operations. If you need a cost-effective solution to streamline your business, OWL TPS is the way to go!

    Romeo Solares
    OWL Trusted Partner Solutions, Inc. | Home Page-2

    Working with OWL Trusted Partners was one of the best professional experiences our agency has had. We did extensive research when picking a partner for the agency. Top of mind for us was quality of service, data security, and precision of documentation. I wanted this service to be more than a call center. I found that and more with OWL Trusted Partners. They review your workflows and work with you to customize the service to match your needs. Their scope included payments, underwriting memos, mortgage EOIs, etc. They answered calls, documented in our management system, communicated internally with our team, and our customers grew to know them as part of our team. We started with a team of two and grew that team to six people that spanned our Commercial Department, Home and Auto Department and our Special Projects Team (helping us do nonlicensed work which allowed us to rewrite over 3000 policies when Farmer exited California). This was only possible because of the excellent return on our investment. On behalf of our agency, we HIGHLY recommend this company for all of your insurance needs.

    Tania Gasca
    OWL Trusted Partner Solutions, Inc. | Home Page-2

    Monas auto insurance has been in business since 2006. We’ve never trusted any buddy to do customer service for us outside of our establishment due to the reputation of normal call centers but when it comes to OWL things were different. They take the time to study your company and put it together a team that is able to adapt your office culture and needs. They have a great structure when it comes to on boarding and frequent meeting with their administration makes day-to-day operation smoothly. Honestly, I couldn’t be happier with their service and their partnership to grow my team and company.

    Mohamed Elhawary
    OWL Trusted Partner Solutions, Inc. | Home Page-2

    OWL Has been nothing short of excellence. The way that they handle business, their staff, and their client is top tier. If you are looking for a staff member to properly represent your company, checking out OWL. You could tell that they don’t just hire anyone and they listen to your needs, and do their best to fulfill those needs!

    Tommy Garcia
    OWL Trusted Partner Solutions, Inc. | Home Page-2
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    Experience the difference the right virtual assistant company can make!

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      About us

      We are a virtual assistant agency born from the idea that businesses thrive when they have the right people in the right roles.

      Contact Info

      Call Us:

      +1 (714) 455-9725

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